FAQs
Frequently Asked Questions
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Yes, we are. Our license number is 24C2175. This License is issued by the Ministry of Manpower (MOM).
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To be eligible to hire a helper, you must:
Be 21 years old and above.
Not be an undischarged bankrupt.
Have the mental capacity to fully understand and discharge your responsibility as an employer.
MOM will also consider your care-giving needs (e.g. young children or elderly family members) and financial ability to hire, maintain and upkeep the helper in an acceptable accommodation.
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First time employers will need to attend the Employers' Orientation Programme (EOP) . The EOP can be done online or through a classroom setting. For more information, you may visit the link here.
Once completed, please do share with us a copy of the EOP Certificate for us to kick-start the hiring process. -
As an employer, you don’t have to pay Central Provident Fund (CPF) contributions for your helper. However, you must pay a monthly levy for her using GIRO.
For first-time helpers, the levy will begin on the 5th day of their arrival. Otherwise, the levy will begin the next day after the helper arrives.
The levy ends when the Work Permit is cancelled or expires.
More information on the levy rates here. -
Yes. It is mandatory to purchase medical insurance for your helper that covers inpatient care and day surgery while she is in Singapore. The annual claim limit must be at least:
$15,000 per year for policies starting before 1 July 2023
$60,000 per year for policies starting on or after 1 July 2023
In addition, you must take up a Personal Accident Insurance policy, with a minimum assured sum of $60,000.
This provides coverage for medical expenses and other costs in case of an accident involving your MDW. It’s worth considering enhanced insurance plans beyond the basic requirement to protect against unexpected situations. Keep in mind that many medical insurance policies may exclude pre-existing conditions, mental health care, and certain specialized treatments. -
Your MDW must be paid at least one day’s wage for each rest day she forgoes. This is to be paid on top of and with her monthly salary.
You can calculate your MDW’s daily wage by dividing her basic monthly salary by 26 working days, as there are typically four weeks (and therefore four rest days) in a month.